Using U.S. Android cell phone with Japanese operator

Upon moving from the U.S. to Japan, I wanted to keep using my U.S. phone device with a Japanese mobile network operator both for call and for unlimited internet (just being mean and frugal). Because today I managed to realize that with some hacks, I'm just leaving a note step-by-step.
Since the phone device cost nearly $500 and I've only used less than an year, I thought it was worth giving a shot, and luckily worked out.
  • Carried from US) T-Mobile. Samsung Galaxy 4S Relay. Android Jelly Bean 4.1
  • In Japan) Softbank corp.
1. Obtain SIM-unlock code from T-Mobile.
I did so by calling #611 (T-Mobile support) over wifi using their Wifi-Calling. This should've been piece of cake but actually it took me awhile due to miscommunication among support personnel (I won't write about it since there's not much lesson here, oh but one thing I screwed up by myself was first I requested "unlocking my phone device", which they took as how to unlock "screensavor" on the phone - you need to specifically mention unlocking "SIM").

2. With the SIM-unlock code, unlock a new SIM.
I did this by using a SIM of someone's phone before I got my new SIM contract, in order to verify if I can unlock successfully. Since I knew I would use Softbank that my parents use with family discount plan, I used my father's SIM. Once you put his SIM into my phone and turns the phone on, Android asks SIM-unlock code.

3. Put new SIM in your Android phone (if you haven't done so)
Make sure voice calling works with it. If it doesn't, something may be wrong with you either along with the steps I've described, or your phone contract.

4. Set APN with the new SIM on Android
This was the largest hack for me. By just putting the new SIM, I found that Android didn't get IP (Internet Protocol) connection so that I couldn't use data connection/internet, although I could talk without problems. It turned out I had to set so-called APN (I posted how to set APN here); below is what I set that I found in this blog:

APN     open.softbank.ne.jp
Proxy:   (None)
Port:    (None)
Username:  opensoftbank
Password:  ebMNuX1FIHg9d3DA
Server:   (None)
MMSC:    http://mms/
MMS Proxy: mmsopen.softbank.ne.jp
MMS Port:  8080
MMS protocol: WAP2.0 (default)
MCC:    440
MNC:    20
Authentication type: PAP or CHAP
APN type:       default,supl,mms
APN protocol:     IPv4

There seems to be a few different types of SIM cards. Mine is simple silver one (the one on far left in this pic:
) 
Another hack was that this operator (Softbank) doesn't allow new SIM contract with a cell phone from abroad. I still managed to get one by bringing my mother's old cellphone device and told them that I would use it. Of course I removed SIM from this old phone right after I left their office and put into my Android.

Rare Turtlebot t-shirt has arrived

Comments

primo said…
Thanks Isaac for your post i just moved to Japan and i am trying to use my US unlocked phone as well. I also am using softbank i purchased a pantone 6 but want to use my usa phone. Your situation is the same with mine, I am also using the silver sim card. I entered all the APN settings but i still cannot use the internet. I can make calls and receive messages. Any suggestions? I did some research and heard that all softbank silver sim cards use there own unique username and password.

Thanks again.
primo said…
Thanks for your post on this topic. I just moved to Japan and i too am trying to use my US unlocked phone with Softbank. I purchased a Pantone 6 and I am also using the "silver" simcard but mine is micro. I have read on line that the silver sim cards now have a unique username and password for each sim card now. Did you run into any problems because i can make calls and receive messages but no internet still.

thanks again.

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